LDLF Hay Guarantee and Returns
Lucky Duck Landing Farms (LDLF) strives to sell the best hay.
If you determine that the hay sold by Lucky Duck Landing Farms is unsatisfactory, LDLF request the hay be delivered back for inspection. For XL squares or rounds we ask to return the hay but understand if you cannot deliver these back, but we ask you provide pictures and bring a sample of the hay. LDLF will gladly exchange the bale or give a full or partial credit. This allows LDLF to return hay to its suppliers for credit.
If your horses do not like the hay or for other issues other than bad hay, LDLF will gladly exchange the bale less 10% restocking fee.
Please remember, hay can be clean and great quality OR moldy, dusty or have stalks from one bale to another in the same shipment.