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LDLF Hay Guarantee and Returns


Lucky Duck Landing Farms (LDLF) strives to sell the best hay. 

LDLF guarantees our hay for 7 days after you pickup or we have delivered. 


If you determine that the hay sold by Lucky Duck Landing Farms is unsatisfactory, LDLF will request the hay be delivered back for inspection.  For XL squares or rounds we ask to return the hay but acknowledges if you cannot deliver the product back. We will ask you to provide pictures and bring a sample of the hay. LDLF will gladly exchange the bale or give a full/partial credit.  This allows LDLF to return hay to its suppliers for credit.

If your horses do not like the hay or have other issues other than bad hay, LDLF will gladly exchange the bale less 10% restocking fee.

Please remember, hay can be clean and great quality OR moldy, dusty or have stalks from one bale to another in the same shipment.

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